Use Cases

Real world innovation solutions for our global clients.

Digital Health Hub

Building an innovation hub and venture fund in Europe

We designed and built an employee wellness and e-commerce tool that has become a joint venture for our insurance client and technology partner.

Life Insurance

Designing a service model for orphan policyholders

We worked with a global life insurer to design a future-state customer experience for their life insurance customers who no longer had a financial adviser.

Group Insurance

Added employee value with a wallet that rewards

We designed and built an employee wellness and e-commerce tool that has become a joint venture for our insurance client and technology partner.

Premium Finance

Giving customers control with a digital wallet

A rapid research and design project for a US-based Premium Financier saw us deliver a digital customer wallet prototype in a matter of weeks.

Financial Advice

Enabling financial advisers to communicate digitally

We co-developed a digital communication tool for financial advisers to engage clients and grow their businesses. 

Car Insurance

Rewarding young drivers for safe driving

From customer research through to design and launch, we worked with an auto insurer to launch a new digital product to market.

Asset Management

Creating a digital client onboarding experience

We worked with a global insurer and asset manager to implement a seamless client on-boarding experience while creating efficiency in the business.

Claims experience

Supporting customers in their moment of need

Using human-centred design, we built a new digital claims experience for health insurance customers that gave them control and flexibility to manage the process.

Asset Management

Transforming security lending for greater returns

We helped a large European asset manager transform back office processing to automate securities lending and generate larger revenue.

Use Case | Axell-Hub

Cyber Insurance

Protecting homeowners from cybersecurity threats

Bringing corporate-level cyber protection to the home to monitor, respond and block attacks for 24/7 peace of mind.

Life Insurance

Automating underwriting with AI and big data

We leveraged data models to reinvent the underwriting process for a large US life insurer, delivering a solution that reduced the need for invasive medicals.

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